| | PRICING |
| | - We strive to keep our prices as low as possible. However, due to unexpected increases, published prices are subject to change without notice. Merchandise will be invoiced at prevailing prices at time of shipment.
- Large volume quotes are also available.
- Sales tax will be charged in states where applicable.
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| | TERMS |
| | - order may be pre-paid or paid with a major credit card.
- S & M Enterprises accepts Visa, Mastercard, Discover, we can keep your card information on file so your orders are automatically paid as they are shipped.
- There will be a service charge for all returned checks.
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| | MINIMUM ORDER |
| | - There is no minimum order size if you place your order on our website. However, any orders that are telephoned in to our call center must total at least $50.00 (before freight). Any order not meeting this minimum will be automatically billed a $5.00 "Small Order Processing Charge."
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| | FREIGHT |
| | - All invoices will include shipping and handling. S & M Enterprises will ship the order by carrier of your choice , unless requested otherwise.due to weight restrictions.
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| | SHIPPING |
| | - Orders placed before 3:00 pm CST are usually shipped the same day.
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| | DAMAGE CLAIMS |
| | - All damage claims must be filed within 5 days of receipt by the consignee (customer) with the carrier. When reporting damage, be sure to hold all packing materials for inspection.
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| | SHORTAGES |
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| | RETURNS |
| | - No merchandise is to be returned without first obtaining a Return Authorization Number from S & M Enterprises. Any authorized return must be carefully packed and be in an unmarked, sellable condition to be accepted.
- All returned merchandise must be shipped freight pre-paid and all returns are subject to a 20% restocking fee.
- Refused shipments are subject to a 20% restocking fee and ALL freight charges.
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| | BACK ORDERS |
| | - We can "back order" an out of stock item for shipment at a later date, or you can be a "No Back order Customer" and you can reorder the item on your next order. Let us know which is more convenient for you.
- If your back order value is $20.00 or more, your back order ships the same day we receive it. If you back order value is under $20.00 but over $5.00, we will hold your back order for 14 days. If you place an order with us within that time frame, we will add your back ordered item to you order. If your back order value is $5.00 or less, due to the high freight associated with small orders, we will cancel your order and notify you via U.S. mail when your item arrives, allowing you to place this item on your next order.
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